WL Bedfont Scientific, Ltd. - FEB 12, 2020

c. Software changes are not adequately documented following your firm’s change control procedure (b)(4). The Product/Process Change Request form FRM-01 was not initiated for the change of the firmware (b)(4) and (b)(4).
The adequacy of your firm’s response cannot be determined at this time. Your firm’s Project Manager will arrange for the appropriate documentation to be completed to ensure that a record of the change is held and will train engineers on the importance of recording and approving changes in accordance with procedures. However, documentation of these activities has not been provided for review and you have not provided a timeline for the proposed corrective actions...

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